A local woman admits her debit card has been compromised at least four times in a six-month period.
"The first time was sometime at the beginning of September," Leah Jackson tells CTV News.
Jackson says her debit card and pin number were compromised four times in half a year. She says it didn't take her long to learn the drill when the bank came calling.
"The fourth time, I recited the whole thing before the guy even said it...it's just ridiculous."
The woman says she appreciates the bank catching the problem before any money can be taken from her account, but is frustrated by them cancelling her card without her knowledge and then not telling her where the alleged fraud is taking place.
"They have a list and they know, but they couldn't tell me where I used my card, they couldn't give me any indication at all."
Tina Romano, a spokesperson for Interac says retailers are often victims of fraud as well as the customer.
"Identifying locations is not fair to an innocent merchant and could harm their business."
Romano also says the fraud moves from place to place so it wouldn't help the customer to know.
But many different retailers are looking at different levels of security in order to prevent this type of activity.
Some stores are now locking down pin pads to avoid being compromised.
Alberta's privacy commissioner says if a consumer could prove that a retailer did not meet a proper standard for holding their information securely, it would give his office an opportunity to investigate.
"If the business does not come up to the standard, the act enables anyone who was harmed by that, to sue them for damages," said Alberta privacy Commissioner Frank Work.
Jackson tells CTV News she doesn't think she'll take it to that extent, but she is changing her pin number quite frequently, just as experts are advising her to do.
With files from Dave Ewasuk
