Update: Duo Bank has contacted Lynn Zink and told her the issue has been resolved. Read more here.
EDMONTON -- A Beaumont woman has been asked to pay thousands of dollars in overdue bills for a credit card taken out in her husband's name—two months after he died of cancer.
First, Lynn Zink got a letter in August from Walmart Financial seeking overdue fees for its Rewards MasterCard.
"When I got that letter, I basically nearly broke down," Zink told CTV News Edmonton.
"This isn't his card, he wasn't even alive."
When she called Walmart, Zink says she was told it was fraud and that she didn’t need to worry.
In early September, she received a letter about even higher late payment fees.
When she called Walmart again, she was told there had been no note in her file to remove the card, but that they then would.
On Nov. 11, she got a letter from Met Capital, a collections agency, asking her to pay nearly $6,500, the total amount owed on the account. During a phone call with Met Credit, the agency said Walmart needed to cancel the card and tell them it had been cancelled.
When Zink called Walmart again, she says they told her there was no record of the card on file because it had been erased.
In a statement to CTV News, a Walmart spokesperson said:
"I can confirm that we are working with Duo Bank on Ms. Zink’s issue and Duo Bank will provide an update."
Zink says she has felt anger and panic, and that she just wants to clear her husband's name.
"There's emotional strain. My husband's name is being dragged through the mud."
With files from CTV News Edmonton's Jeremy Thompson
