Personal information of 1 million Park'N Fly customers accessed during data breach
The Park'N Fly lost east of the Edmonton International Airport on Aug. 26, 2024. (Brandon Lynch/CTV News Edmonton)
The personal information of about one million Park'N Fly customers was accessed during a data breach last month.
The company confirms a third party accessed its network through unauthorized remote VPN access between July 11 and July 13.
When the hack was detected the company said its information technology team and a cyber security partner launched an investigation to find out what information was accessed.
According to the company, the information compromised could include basic customer information such as names, email and mailing addresses as well as Aeroplan and CAA numbers.
Park'N Fly said it "can confirm with certainty" that payment information was not compromised as it does not store customer credit cards or passwords on its servers.
"While we deeply regret any concern this incident may have caused, we want to reassure our valued customers and partners that we are taking all necessary steps to safeguard their information," said Carlo Marrello, Park'N Fly Canada's CEO.
"We remain committed to transparency and will continue to prioritize the integrity of our systems as we navigate this situation," he added.
Affected customers and stakeholders have been contacted through email.
Park'N Fly operates in seven Canadian cities, including a lot east of the Edmonton International Airport.
CTVNews.ca Top Stories
LIVE UPDATES
LIVE UPDATES Air Canada flights could halt next week: Here's the latest
Air Canada's potential work stoppage could ground flights, halt cargo and leave travellers scrambling to reschedule next week. Follow along with live updates here.
Former NHL enforcer Stephen Peat dies after being hit by car in B.C.
Stephen Peat, the former Washington Capitals enforcer who fought concussion issues and was homeless at times after leaving hockey, has died from injuries sustained late last month when he was struck by a car while crossing a street. He was 44.
Canadian health regulators ban this common food additive. Here's what you need to know
In a move to safeguard public heath, Health Canada has officially banned the use of brominated vegetable oil (BVO) as a food additive. Here's what you need to know.
Workers at Walmart warehouse in Mississauga, Ont. vote to unionize in a Canadian first
A group of workers at a Mississauga, Ont. Walmart warehouse has become the first in Canada to unionize at one of the company’s warehouses.
Police investigating 'targeted' triple homicide in Lloydminster, Sask.
Police in Lloydminster have confirmed they are investigating a triple homicide in the border city.
'I was scared:' Ontario woman fears home will collapse after roofing scam of $158K
An Ontario woman who just wanted to get some gutter guards to keep leaves out of her eavestroughs said she was convinced her home was going to collapse and handed over $158,000 in a roofing scam.
New Brunswick premier's comments about asylum seekers spark controversy
Claims from New Brunswick Premier Blaine Higgs that Ottawa wants to force the province to take in 4,600 asylum seekers are 'largely fictitious,' says federal Immigration Minister Marc Miller.
Family of Sikh man speaks out against Toronto-area hospital after beard shaved
The family of a Sikh man from Brampton is seeking an apology, an explanation, and a promise to do better from the local hospital network after they say the facial hair of their loved one was removed without their consent.
Passenger ordered to pay more than US$5,000 in fuel costs after flight diverted due to bad behaviour
A problematic airline passenger has been hit with an unusual form of punishment – he has to pay back the airline for the cost of fuel.
Shopping Trends
The Shopping Trends team is independent of the journalists at CTV News. We may earn a commission when you use our links to shop. Read about us.
Calgary
-
Computer science scholarship created in memory of international U of C student
A first-of-its-kind scholarship is being created to honour a University of Calgary computer science student who was killed last September.
-
WEATHER
WEATHER Latest rain event brought 30 to 70 mm of rain across the region
Steady rain on Thursday impacted much of central and southern Alberta, and that same system has prompted rainfall warnings Friday morning along the Trans-Canada highway east of Calgary.
-
Significant progress made on Calgary's water main repairs, city says
There's more good news from the City of Calgary after it released an updated schedule for repairs as residents and businesses used a lot less water on Thursday, data indicates.
Lethbridge
-
Coaldale man charged with attempted murder after Lethbridge break-and-enter
Lethbridge police say a 28-year-old man is facing charges of attempted murder following a frightening attack on a woman inside her home this week.
-
Police operation near Vauxhall, Alta., ends: RCMP
A police operation in near Vauxhall, Alta. has ended.
-
1 suspect in custody after break-in and violent assault of Lethbridge woman
A man is in police custody with charges pending in relation to a break-in and violent assault of a woman earlier this week.
Saskatoon
-
Saskatoon police ask board to green light 31 new positions after infusion of provincial cash
The Saskatoon Police Service (SPS) is asking its board to green light 31 new full-time positions, after the province committed to permanently fund a host of new officers last week.
-
Saskatoon Tribal Council shelter will face cuts after new proposed shelter opens: province
The proposed downtown location for the city’s newest homeless shelter is drawing criticism from the chief of the Saskatoon Tribal Council (STC), which runs the city’s largest emergency shelter.
-
Saskatoon police investigating death following garage fire
Saskatoon Police Service (SPS) is investigating after a person was found dead following a fire early Thursday morning.
Regina
-
'Can be a real struggle': Veterinary shortage in Sask. particularly felt by exotic pet owners
As Saskatchewan is facing a shortage of veterinarians, owners of exotic pets are in a particularly tricky situation if their animal needs care.
-
Criminal trial for 'Freedom Convoy' organizers Lich and Barber to end after one year
Today is expected to mark the end of the criminal trial for two prominent organizers of the 'Freedom Convoy' protest, more than one year after the proceedings began.
-
'Really well done': New film focuses on Canadians who fought in Afghanistan
After 14 years of research and planning, a movie has been made telling the true stories of Canadian soldiers who fought in the war of Afghanistan.
Vancouver
-
Rescue operation frees humpback whale off northern B.C.
A humpback whale was so entangled in fishing gear, ropes and buoys that it took four days for a Fisheries Department crew to unravel the mess, Paul Cottrell said.
-
Former NHL enforcer Stephen Peat dies after being hit by car in B.C.
Stephen Peat, the former Washington Capitals enforcer who fought concussion issues and was homeless at times after leaving hockey, has died from injuries sustained late last month when he was struck by a car while crossing a street. He was 44.
-
Like a Michelin star, but for hotels: 10 B.C. properties make inaugural list of honourees
Ten hotels in B.C. have been awarded Michelin keys, a designation that is the equivalent of a restaurant being honoured with a star by the prestigious guide.
Vancouver Island
-
Rescue operation frees humpback whale off northern B.C.
A humpback whale was so entangled in fishing gear, ropes and buoys that it took four days for a Fisheries Department crew to unravel the mess, Paul Cottrell said.
-
Former NHL enforcer Stephen Peat dies after being hit by car in B.C.
Stephen Peat, the former Washington Capitals enforcer who fought concussion issues and was homeless at times after leaving hockey, has died from injuries sustained late last month when he was struck by a car while crossing a street. He was 44.
-
Like a Michelin star, but for hotels: 10 B.C. properties make inaugural list of honourees
Ten hotels in B.C. have been awarded Michelin keys, a designation that is the equivalent of a restaurant being honoured with a star by the prestigious guide.
Toronto
-
'I was scared:' Ontario woman fears home will collapse after roofing scam of $158K
An Ontario woman who just wanted to get some gutter guards to keep leaves out of her eavestroughs said she was convinced her home was going to collapse and handed over $158,000 in a roofing scam.
-
North York shooting leaves teen with serious injuries
An 18-year-old man was taken to hospital with serious injuries following a shooting in North York late Thursday night.
-
Workers at Walmart warehouse in Mississauga, Ont. vote to unionize in a Canadian first
A group of workers at a Mississauga, Ont. Walmart warehouse has become the first in Canada to unionize at one of the company’s warehouses.
Montreal
-
Court appearance for man arrested in Quebec for alleged plot to kill Jews in NYC
A 20-year-old man arrested in Quebec last week over an alleged Islamic State terror plot to kill Jews in New York City is expected to appear in court in Montreal.
-
Quebec legislature adopts motion ensuring no eligibility certificates needed to receive health care in English
A motion declaring that Quebecers are not required to present certificates of eligibility to receive health care in English was unanimously adopted by the National Assembly on Thursday.
-
Quebec to make RSV vaccine free for certain priority groups
The respiratory syncytial virus (RSV) vaccine will be offered free of charge to certain priority groups this fall, the Quebec government announced Friday.
Atlantic
-
NEWNEW N.S. RCMP to hold news conference on woman’s suspicious disappearance
N.S. RCMP to hold news conference on woman’s suspicious disappearance
-
Big drop in gas prices across the Maritimes
The price of gas dropped across the Maritimes overnight, while there was no change in the price of diesel on Prince Edward Island.
-
Call that ended in fatal shooting of Indigenous man was not a wellness check: N.B. RCMP
The assistant commissioner for the New Brunswick RCMP released a statement Thursday evening in regards to a police shooting over the weekend that resulted in the death of a man from Elsipogtog First Nation.
Winnipeg
-
BREAKINGBREAKING Crash closes section of Portage Avenue
A motor vehicle crash has closed a section of Portage Avenue Friday morning.
-
Province accused of spending thousands on green technology without data to back it up
An advocacy group says the Manitoba government has spent nearly a third of a million dollars on electric vehicle (EV) chargers in the past two years – but hasn’t tracked if the chargers are actually being used.
-
'Low property taxes, friendly neighbours': How some Manitoba communities are selling small-town living
Amid a struggle to attract new growth to rural Manitoba, some communities are finding creative ways to sell Manitobans on small-town living.
Ottawa
-
BREAKINGBREAKING OPP investigating 'threatening message' at eastern Ontario high school
Ontario Provincial Police are investigating a "threatening message" that was directed towards a school in Kemptville.
-
Bank Street stabbing leaves man with serious injuries
A man was found with non-life-threatening wounds in the early hours of Friday morning on Bank Street in Centretown, according to the Ottawa Police Service.
-
One person dead after stabbing in the Byward Market
A man is dead following a late night stabbing in Ottawa’s ByWard Market, according to the Ottawa Police Service.
Northern Ontario
-
Town hall meeting in northern Ont. aims to address questions about radioactive materials
The Township of Nairn and Hyman, as well as the Township of Baldwin, hosted a town hall meeting Wednesday night to discuss the transportation of radioactive material through the area.
-
Passenger ordered to pay more than US$5,000 in fuel costs after flight diverted due to bad behaviour
A problematic airline passenger has been hit with an unusual form of punishment – he has to pay back the airline for the cost of fuel.
-
Sudbury police searching for suspect accused of Hanmer break-in, assault
Police in Sudbury are asking the public for help in locating a suspect accused of breaking into a Hanmer home, assaulting someone and fleeing with stolen items on Wednesday.
Barrie
-
Rabies pop-up clinics in Simcoe County this fall
Veterinarians in Simcoe County are offering several low-cost rabies vaccination clinics to help pet owners protect their dogs and cats from rabies.
-
Meaford airport renamed in honour of Canada's most decorated military veteran
It's one of Meaford's crown jewels and now has a new name in honour of one of Canada's most celebrated soldiers.
-
Cocaine found in woman's pick-up truck: OPP
A R.I.D.E. stop netted police an impaired-by-drugs driver.
Kitchener
-
Councillor questions approval process following 100 complaints about Cambridge event
More than 100 noise complaints were made about a recent late night event at Riverside Park in Cambridge, leading one councillor to question why it was approved in the first place.
-
Fatal crash involving motorcyclist in Norfolk County
Ontario Provincial Police (OPP) are investigating the cause of a fatal crash involving a motorcycle and an SUV on Thompson Road East Friday morning.
-
Family wants to know when – and if – Udo Haan is released
The family of a woman killed by her husband, who then caused an explosion at their Kitchener, Ont. home, say they want to know when he’s out in the community.
London
-
Police say over a dozen people in London defrauded of nearly $2-million
A London man is charged police discovered 18 people have been defrauded of their money. Earlier this year, a victim realized a large sum of money they had invested with a financial advisory in 2023, was missing.
-
'Recession-proof jobs': Mayor says Dr. Oetker put the city on the path to attracting critical partnerships
Celebrating a company that helped put London on a new economic path.
-
TVDSB applies for funding to build or expand five schools in the coming years
A funding request coming down the pipe from Thames Valley District School Board (TVDSB) to the ministry of education hopes to build four new schools, and expand one in the coming years.
Windsor
-
Hiring freeze at city hall ordered by Drew Dilkens
Using his strong mayor powers, Dilkens said the move is in anticipation of significant budget pressures in preparation of the 2025 City of Windsor budget.
-
Weapons charges laid in Leamington
Leamington OPP have charged two people after an officer saw a suspicious vehicle idling.
-
Suspected fentanyl and cocaine seized in Colchester: Police
A traffic stop has led to the seizure of drugs in Colchester, according to Essex OPP.
