'She was part of our family': Smudge the Fairmont Hotel Macdonald dog dies at 14
The Fairmont Hotel Macdonald's canine ambassador Smudge will be fondly remembered as a calming presence, said general manager Garrett Turta.
Talking about his dog Smudge, the beloved Labrador Retriever that greeted guests at the hotel for the past nine years, brought tears to Turta's eyes.
"[She was] brought in to give a sense of welcoming and calm into the hotel," he said. "She was really…"
Smudge was paired with Turta and the Fairmont from the Canadian Guide Dogs for the Blind (CGDB) organization while he was working at the Fairmont Algonquin in New Brunswick.
"It was an immediate connection, I couldn't have had a better friend," he said.
The Fairmont's canine ambassador program started in Boston and Vancouver, and slowly became what it is today.
Turta and Smudge went on to work at Fairmont St. Andrews before coming to the Fairmont Hotel Macdonald in 2013.
"Out of the 13 years that she worked with me I would say two to three people who were afraid of dogs," Turta said.
He recalls one time that he left Smudge at home because a group had indicated a guest was afraid of dogs.
"We had so many complaints from the people that were attending that said, 'Where's the dog? We came cause we wanted to see the dog,' so I actually had to go home during the middle of the day to pick her up and bring her in."
He said having Smudge around was so relaxing for guests that he'd often see men in business suits lying on the lobby floor petting her.
"Can't even count it on two or three sets of hands, that's how many times I've seen it. It happens a lot," he laughed. "It's just that warm greeting."
Smudge always knew how to get a snack, it was the Labrador in her said Turta.
"Every once in a while she'd sneak in the lounge too and if someone wasn't watching she'd get a piece of fish or hamburger so that was also funny too, those are the little chuckles that we'll always have."
Turta is also proud of the charity work they did together.He estimates they raised between $25,000 and $30,000 throughout the years.
The CGDB reached out to ask if the Fairmont Hotel Macdonald would like another canine ambassador. Turta said he hopes the hotel continues the program, but said he doesn't know if he personally will participate again because it's "been tough" losing Smudge.
"She was part of our family, she was part of everyone who was here."
Smudge was 14 years old.
CTVNews.ca Top Stories
Masters champion Scottie Scheffler arrested at PGA Championship for traffic violation
Masters champion Scottie Scheffler was arrested Friday morning on his way to the PGA Championship, with stunning images showing him handcuffed as he was taken to jail for not following police orders during a pedestrian fatality investigation.
NEW What a wildfire survivor says she regrets not grabbing before leaving home
Carol Christian had 15 minutes to evacuate her home during the Fort McMurray wildfires in 2016. She ended up losing the house and everything inside. Now, she wants to share the lessons she learned.
Four 1970s homicides linked to serial killer, Alberta Mounties to reveal Friday
A dead serial sexual offender and killer has been linked to four homicides in the 1970s in Alberta, RCMP say.
Ontario sees first measles death in more than a decade after young child dies
A young child has died of measles in Ontario, marking the first death in the province from the highly contagious virus in more than 10 years, a Public Health Ontario report confirms.
Think twice before sharing 'heartbreaking' social media posts, RCMP warn
Mounties in B.C. are urging people to think twice before sharing "heartbreaking posts" on social media.
One way Canadians are shrinking rising grocery bills
As the cost of food in Canada has risen, grocery shoppers are looking at ways to reduce their grocery bill, and more are choosing price over beauty, turning to companies that deliver so-called 'misfit' produce at a fraction of the cost.
'Another pair of eyes watching over me:' How a B.C. woman's guide dog saved her from drowning
A B.C. woman says her guide dog pulled her from a lake moments before she had a seizure, saving her life.
Vatican revamps norms to evaluate visions of Mary as it adapts to internet age and combats hoaxers
The Vatican on Friday radically reformed its process for evaluating alleged visions of the Virgin Mary, weeping statues and other seemingly supernatural phenomena, insisting on having the final say in whether the events are worthy of popular devotion.
Wildfires are dampening against cool, rainy weather, but there's plenty left to contain
An opportune system of cool, wet weather Friday is dampening the spread of wildfires across Western Canada, but there's still plenty of work for responders and residents alike.