'She was part of our family': Smudge the Fairmont Hotel Macdonald dog dies at 14
The Fairmont Hotel Macdonald's canine ambassador Smudge will be fondly remembered as a calming presence, said general manager Garrett Turta.
Talking about his dog Smudge, the beloved Labrador Retriever that greeted guests at the hotel for the past nine years, brought tears to Turta's eyes.
"[She was] brought in to give a sense of welcoming and calm into the hotel," he said. "She was really…"
Smudge was paired with Turta and the Fairmont from the Canadian Guide Dogs for the Blind (CGDB) organization while he was working at the Fairmont Algonquin in New Brunswick.
"It was an immediate connection, I couldn't have had a better friend," he said.
The Fairmont's canine ambassador program started in Boston and Vancouver, and slowly became what it is today.
Turta and Smudge went on to work at Fairmont St. Andrews before coming to the Fairmont Hotel Macdonald in 2013.
"Out of the 13 years that she worked with me I would say two to three people who were afraid of dogs," Turta said.
He recalls one time that he left Smudge at home because a group had indicated a guest was afraid of dogs.
"We had so many complaints from the people that were attending that said, 'Where's the dog? We came cause we wanted to see the dog,' so I actually had to go home during the middle of the day to pick her up and bring her in."
He said having Smudge around was so relaxing for guests that he'd often see men in business suits lying on the lobby floor petting her.
"Can't even count it on two or three sets of hands, that's how many times I've seen it. It happens a lot," he laughed. "It's just that warm greeting."
Smudge always knew how to get a snack, it was the Labrador in her said Turta.
"Every once in a while she'd sneak in the lounge too and if someone wasn't watching she'd get a piece of fish or hamburger so that was also funny too, those are the little chuckles that we'll always have."
Turta is also proud of the charity work they did together.He estimates they raised between $25,000 and $30,000 throughout the years.
The CGDB reached out to ask if the Fairmont Hotel Macdonald would like another canine ambassador. Turta said he hopes the hotel continues the program, but said he doesn't know if he personally will participate again because it's "been tough" losing Smudge.
"She was part of our family, she was part of everyone who was here."
Smudge was 14 years old.
CTVNews.ca Top Stories
Here's how much more Canadian landlords are asking for now, according to a just-released report
A new report says the average asking rent for a home in Canada in April was up 9.3 per cent compared with a year ago, while a slight month-over-month increase was also recorded for the first time since January.
What is basic income, and how would it impact me?
Parliamentarians are considering a pair of bills aiming to lift people out of poverty through a basic income program, but some fear these types of systems could result in more taxes for Canadians who are already financially struggling.
'I may have some nightmares:' Man survives being bitten by 2 sharks in Bahamas
A man who was bitten by two sharks in the Bahamas said Thursday he's 'thankful that I'm here' while sharing his story of survival.
Magnitude 4.2 earthquake reported off Vancouver Island's west coast
A 4.2-magnitude earthquake was recorded west of Vancouver Island early Friday morning.
Mexico's president accuses press and volunteer searchers for missing people of 'necrophilia'
The administration of Mexico's president has accused the press and volunteer searchers who look for the bodies of missing people of 'necrophilia,' comments that drew criticism this week.
Rare severe solar storm Friday could bring spectacular aurora light show across Canada
A rare and severe solar storm is expected to bring spectacular displays of the northern lights, also known as aurora borealis, across much of Canada and parts of the United States on Friday night.
Out-of-control wildfire burning near Fort McMurray
As of 9 a.m. on Friday, the wildfire burning 28 kilometres southwest of the northeastern Alberta city was 25 hectares in size.
WATCH Expecting an interest rate cut in June? Don't bet on it after new jobs data
Canada's labour market rebounded in April, adding more than 90,000 jobs, a staggering number of new positions after four consecutive months of little change.
Prince William says wife Kate is 'doing well'
Prince William said on Friday his wife Kate was 'doing well' in a rare public comment about the Princess of Wales as she undergoes preventative chemotherapy for cancer.