'She was part of our family': Smudge the Fairmont Hotel Macdonald dog dies at 14
The Fairmont Hotel Macdonald's canine ambassador Smudge will be fondly remembered as a calming presence, said general manager Garrett Turta.
Talking about his dog Smudge, the beloved Labrador Retriever that greeted guests at the hotel for the past nine years, brought tears to Turta's eyes.
"[She was] brought in to give a sense of welcoming and calm into the hotel," he said. "She was really…"
Smudge was paired with Turta and the Fairmont from the Canadian Guide Dogs for the Blind (CGDB) organization while he was working at the Fairmont Algonquin in New Brunswick.
"It was an immediate connection, I couldn't have had a better friend," he said.
The Fairmont's canine ambassador program started in Boston and Vancouver, and slowly became what it is today.
Turta and Smudge went on to work at Fairmont St. Andrews before coming to the Fairmont Hotel Macdonald in 2013.
"Out of the 13 years that she worked with me I would say two to three people who were afraid of dogs," Turta said.
He recalls one time that he left Smudge at home because a group had indicated a guest was afraid of dogs.
"We had so many complaints from the people that were attending that said, 'Where's the dog? We came cause we wanted to see the dog,' so I actually had to go home during the middle of the day to pick her up and bring her in."
He said having Smudge around was so relaxing for guests that he'd often see men in business suits lying on the lobby floor petting her.
"Can't even count it on two or three sets of hands, that's how many times I've seen it. It happens a lot," he laughed. "It's just that warm greeting."
Smudge always knew how to get a snack, it was the Labrador in her said Turta.
"Every once in a while she'd sneak in the lounge too and if someone wasn't watching she'd get a piece of fish or hamburger so that was also funny too, those are the little chuckles that we'll always have."
Turta is also proud of the charity work they did together.He estimates they raised between $25,000 and $30,000 throughout the years.
The CGDB reached out to ask if the Fairmont Hotel Macdonald would like another canine ambassador. Turta said he hopes the hotel continues the program, but said he doesn't know if he personally will participate again because it's "been tough" losing Smudge.
"She was part of our family, she was part of everyone who was here."
Smudge was 14 years old.
CTVNews.ca Top Stories
Loblaw leaders push back on 'misguided criticism' of grocer as boycott begins
Loblaw's new chief executive, as well as chairman Galen Weston, pushed back on what they called 'misguided criticism' of the grocer as a push to boycott the company gains steam online.
TD Bank hit with $9.2M penalty after failing to report suspicious transactions
Canada's financial intelligence agency says it has levied a $9.2-million penalty against The Toronto-Dominion Bank for non-compliance with money laundering and terrorist financing measures as the bank also faces compliance investigations in the U.S.
Orangutan observed treating wound using medicinal plant in world first
Scientists working in Indonesia have observed an orangutan intentionally treating a wound on their face with a medicinal plant, the first time this behavior has been documented.
This Canadian restaurant just lowered its prices. Here's how it did it
A Canadian restaurant lowered its prices this week, and though news of price tags dropping rather than climbing sounds unusual, the business strategy in this case is not, according to experts in the field.
There's a limit to how much interest rates in Canada and U.S. can diverge: Macklem
Bank of Canada governor Tiff Macklem says Canadian interest rates don't have to match U.S. or global rates, but there is a limit to how much they can diverge.
Prince William and Kate release photo of daughter Charlotte to mark ninth birthday
Prince William and his wife Kate released a picture of their daughter Charlotte to mark the princess's ninth birthday on Thursday.
Doctors concerned about potential spread of bird flu in Canada
H5N1 or avian flu has been detected at dozens of U.S. dairy farms and Canadian experts are urging surveillance on our side of the border too.
Airbnb's Icons allow you to drift off in the 'Up' house or rest in Prince's 'Purple Rain' mansion
The vacation destination rental company announced a new category of 'Icons,' a collection of 'extraordinary experiences hosted by the greatest names in music, film, television, art, sports, and more.'
Five human skeletons, missing hands and feet, found outside house of Nazi leader Hermann Goring
Archeologists have unearthed the skeletons of five people, missing their hands and feet, at a former Nazi military base in Poland.